Privacy Policy

Luisteren Met Lef, located at Zonnehof 58 Nootdorp 2632BG Netherlands, is responsible for the processing of personal data as shown in this privacy statement.


Contact details:


Zonnehof 58 Nootdorp 2632BG Netherlands


+31 612 496 495


Sanne Mom is the Data Protection Officer of Luisteren Met Lef. She can be reached via [email protected]


Personal data that we process

Luisteren Met Lef processes your personal data because you use our services and / or because you provide this data to us yourself. Below you will find an overview of the personal data that we process:


- First and last name

- Telephone number

- E-mail address

- IP address

- Information about your activities on our website

- Internet browser and device type

- Payment details once you become a client


Special and / or sensitive personal data that we process


Our website and / or service does not intend to collect data about website visitors under the age of 16. Unless they have permission from parents or guardian. However, we cannot check whether a visitor is older than 16. We therefore advise parents to be involved in the online activities of their children, to prevent data about children being collected without parental consent. If you are convinced that we have collected personal information about a minor without that permission, please contact us at [email protected] and we will remove this information.


For what purpose and on what basis we process personal data


Luisteren Met Lef processes your personal data for the following purposes:


- Sending our newsletter and / or advertising brochure

- Being able to call or e-mail you if this is necessary to be able to perform our services

- Inform you about changes to our services and products

- Luisteren Met Lefanalyzes your behavior on the website in order to improve the website and to adjust the range of products and services to your preferences.

- Luisteren Met Lef also processes personal data if we are legally obliged to do so, such as data that we need for our tax return.


Automated decision making

Luisteren Met Lef does not make decisions based on automated processing on issues that may have (significant) consequences for individuals. These are decisions that are made by computer programs or systems, without a human being (for example, an employee of Luisteren Met Lef) being involved.

How long we keep personal data


Luisteren Met Lef does not store your personal data for longer than is strictly necessary to realize the purposes for which your data are collected. We use the following retention periods for the following (categories) of personal data:


Email > Till one month after a request to remove or one year after no contact > Send information about new services, offers, news, events.

Telephone number > till one month after a request to remove or one year after no contact > Send information about new services, offers, news, events.

Bank account number> 5 years after the year in which the last invoice was issued > Belastingdienst


Sharing of personal data with third parties


Luisteren Met Lef does not sell your data to third parties and will only provide this if this is necessary for the implementation of our agreement with you or to comply with a legal obligation. We enter into a processing agreement with companies that process your data on our behalf to ensure the same level of security and confidentiality of your data. Luisteren Met Lef remains responsible for these processes.


Cookies, or similar techniques, that we use


Luisteren Met Lef uses functional, analytical and tracking cookies. A cookie is a small text file that is stored in the browser of your computer, tablet or smartphone when you first visit this website. Luisteren Met Lef uses cookies with purely technical functionality. These ensure that the website works properly and that, for example, your preferred settings are remembered. These cookies are also used to make the website work properly and to optimize it. In addition, we place cookies that track your surfing behavior so that we can offer customized content and advertisements. On your first visit to our website, we have already informed you about these cookies and have requested your permission to place them. You can opt out of cookies by setting your internet browser so that it no longer stores cookies or by resetting them via the Cookie Consent link on the website. In addition, you can also delete all information that was previously saved via the settings of your browser. For an explanation, see: situation/cookies-wat-zijn-het-en-wat-doe-ik-ermee/


View, modify or delete data

You have the right to view, correct or delete your personal data. You can do this yourself via the personal settings of your account. In addition, you have the right to withdraw your consent for data processing or to object to the processing of your personal data by our company and you have the right to data transferability. This means that you can submit a request to us to send the personal data that we hold about you in a computer file to you or another organization mentioned by you. If you want to make use of your right to object and / or data transferability or if you have other questions / comments about data processing, please send a specified request to [email protected] To ensure that the request for inspection has been made by you, we request that you send a copy of your proof of identity with the request. Make in this copy your passport photo, MRZ (machine readable zone, the strip with numbers at the bottom of the passport), passport number and Citizen service number (BSN) black. This is to protect your privacy. Luisteren Met Lef will respond to your request as quickly as possible, but in any case within four weeks. Luisteren Met Lef also wants to point out that you have the possibility to file a complaint with the national data protection authority, the Dutch Data Protection Authority. You can do this via the following link:

You may unsubscribe from the newsletter here

How we protect personal data


Luisteren Met Lef takes the protection of your data seriously and takes appropriate measures to prevent abuse, loss, unauthorized access, unwanted disclosure and unauthorized changes. If you feel that your information is not properly protected or there are indications of abuse, please contact our customer service or via [email protected] Luisteren Met Lef has taken the following measures to protect your personal data:


- Security software, such as a virus scanner and firewall.

- TLS (formerly SSL) We send your data via a secure internet connection. You can see this on the address bar 'https' and the padlock in the address bar.

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